Delivery Policy

Delivery fees vary by area and whether the order is received. All amounts are in Egyptian pounds.

Area Order received Order not received
Alexandria Free 70 EGP
Cairo, Giza, 6th of October and Helwan 30 EGP 100 EGP
Beheira, Dakahlia, Damietta, Gharbia, Kafr el-Sheikh, Monufia, Qalyubia, Sharqia, Ismailia, Port Said and Suez 35 EGP 120 EGP
Beni Suef, Faiyum, Minya, Asyut, Sohag, Qena, Luxor, Aswan, New Valley and Marsa Matrouh 60 EGP 130 EGP
Red Sea 80 EGP 180 EGP

Free delivery within Alexandria applies only when the order is received. Otherwise, the non-receipt fee shown above applies.

No delivery to North Sinai or South Sinai.

Shipping is calculated for the selected governorate at checkout. The non-receipt fees listed above are separate and are not added to the normal shipping charge at checkout.

Inspection, exchanges and returns

Orders may be inspected only while the courier is present. Returns or exchanges are only possible in the presence of the courier. If the order is returned, or only part of it is accepted, the full shipping fee must be paid.